Handling escalated calls, complaints, questions, and queries as required.
Monitoring & reporting on standards & performance targets.
Arranging & chairing weekly team meetings, focusing on targets & achievements.
Praising team members, creating positive working environment and providing
prompt.
Develop new business relationships
Research on potential clients
Generation and appointment setting of new leads .
Medical language specialist who interprets and transcribes dictation by physicians and other healthcare professionals regarding patient assessment, work-up, therapeutic procedures, clinical course, diagnosis, prognosis, etc., in order to document patient care and facilitate delivery of healthcare se.
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Selling financial products (Insurance)
The candidates would be hired for chat process, 10-20% Blended process
It would be a sales role, hence high Incentives
Would require good typing speed
Salary bar is negotiable depending upon the Interview: 18k In hand till 30k In hand
Fully responsible .
Identifying the training needs across levels & conducting Refresher Training for the
employees to
improve the productivity. Coordinate training schedule, set up, creation of training
materials and
follow-up
Training new employees in areas including product knowledge, customer
communications.
Excellent Communication – Written and Verbal
Ability to learn quickly
Ability to analyze data and derive results
Excellent knowledge of English vocabulary with no trace of MTI
Polite and not aggressive while speaking
Can handle irate people well
Basic computer knowledge – Microsoft Office.
Designation :System Administrator
Location :Gurgaon, Binola, Samalkha.
Salary :10,000-15,000 per month
System Administrator - L1 1Year - 3Years
Job Description for L1:
•Desktop support, Good knowledge on windows operating system, network
printers,Good communication skill, basic .
Minimum 10th pass / PUC / BHM / MBA-Retail Management.
Candidates having relevant Industry Experience will be given a preference.
Good communication-Multi lingual.
Willing to work in shifts, each shift of 9 Hours. (No Night Shift)
Willingness to “Make and Serve Coffee”.
Excellent Communication – Written and Verbal Ability to learn quickly Ability to analyze data and derive results Excellent knowledge of English vocabulary with no trace of MTI Polite and not aggressive while speaking Can handle irate people well Basic computer knowledge – Microsoft Offic.
Excellent communication skills
Polite and customer service oriented
Able to comprehend customer queries and provide the relevant resolve
Exhibits patience and empathy to resolve customer queries
Customer Service Aptitude.
NP : Immediate to max 30 days
Note 1: Relevant profile experience should be 6 years.
Note 2: Techno functional candidates are also ok but 60% should 40% functional..
Documenting and reporting results to the line manager on daily basis.
Stay updated with all information/training, work guidelines, principles, policies & campaigns.
To ensure confidentiality of information.
Good Oral communication skills in English
• Only Day Shift Job
• Required Minimum 3 .
Performs a variety of data entry functions with accuracy and proficiency.
Performs shareholder maintenance updates, coding and basic inquiries and requests
Reads, interprets and comprehends written instructions received from a variety of sources.
Responds to inquiries and requests in a timely and ef.
